Vodafone has been in touch with us to ensure that your feedback to them gets addressed as quickly as possible by the most appropriate team. At their request we made a few changes to the Vodafone feedback form, and we’ve now completed a series of tests to ensure that your utellus feedback gets to the right people.
Phillipe de Wilde, utellus CEO, says: “Large companies spend huge amounts of money trawling the web looking for unhappy customers on blogs and chatrooms. utellus now gives those customers the opportunity to express their concerns in the knowledge that their feedback will be taken seriously. Additionally Vodafone has asked that we let them know if your feedback is going unanswered, which we will do.”
If you have feedback for Vodafone, either good or bad, we can direct it for you. All we ask is utellus.