Our April award
for customer service excellence goes to Rosemary Chan of on-line retailer www.buyaswatch.co.uk.
Our
user takes up the story: “A few years ago, I bought a watch from
buyaswatch.co.uk which I subsequently lost. I was trying to find a replacement
and it was no longer available from the site. With no information of the design
name or model number, I contacted BuyASwatch.co.uk on 16 April 2007 at around
6pm with a description and the best photograph I had of my beloved watch, in
the hope that they would be able to sell me one just like
it.
By 11:30 on 17 April, I
received a very helpful response from Rosemary Chan who pointed me in the
direction of an online retailer specialising in past ranges of Swatch watches.”
Congratulations
to Rosemary - your certificate is on the way to you