Archive

RSSBad Experiences (11)

Date Title Rating
2008-09-04 Customer service in a recession: Tasting Indifference 2.3
2008-05-15 Naming & shaming health insurance quote sites who commit identity theft and worse 5
2008-02-22 Gas profits explode, consumer prices rise, price comparison websites laugh all the way to the bank 5
2008-02-20 Tamba and utellus push the trolley debate 4.5
2008-02-14 Why do we do it? 2.5
2007-12-17 Thousands of rugby fans out of pocket? 1
2007-05-29 NHS Trusts need to protect those in their care from “hard sell” None
2007-02-13 Check the terms of your Citibank current account None
2007-02-08 British Gas to reduce prices (but not yet) None
2007-02-08 Mind how you pack… None
2007-01-30 HBOS sends out 75,000 bank statements (to the same customer) None

RSSBenchmarks (3)

Date Title Rating
2007-02-01 Are you being served? None
2007-01-23 Competition Commission interim report into grocers splits opinion None
2007-01-18 2006 sees four million customers switch energy supplier None

RSSCredit crunch (0)

Date Title Rating

RSSGood experiences (5)

Date Title Rating
2008-02-20 Tamba and utellus push the trolley debate 4.5
2007-06-11 Buyaswatch wins April award for customer service 3
2007-02-17 Received excellent service? utellus… None
2007-02-14 More Th>n employee wins January award None
2007-01-12 Why feedback is a good thing? (Part one) None

RSShealth insurance (1)

Date Title Rating
2008-05-15 Naming & shaming health insurance quote sites who commit identity theft and worse 5

RSSOpinion (16)

Date Title Rating
2008-09-04 Customer service in a recession: Tasting Indifference 2.3
2008-09-01 Customer service in a recession 1
2008-02-22 Gas profits explode, consumer prices rise, price comparison websites laugh all the way to the bank 5
2008-02-20 Tamba and utellus push the trolley debate 4.5
2008-02-14 Why do we do it? 2.5
2007-07-12 Companies should show consumers who’s boss None
2007-05-29 NHS Trusts need to protect those in their care from “hard sell” None
2007-05-18 Encouraging companies to “wow” us None
2007-03-01 Virgin Media and Sky spat affects thousands None
2007-02-21 Current accounts and credit cards in the headlines… None
2007-02-17 Unhappy with your broadband supplier? Now it’s easier to change… None
2007-02-13 Check the terms of your Citibank current account None
2007-02-08 British Gas to reduce prices (but not yet) None
2007-02-08 Mind how you pack… None
2007-02-01 Are you being served? None
2007-01-18 2006 sees four million customers switch energy supplier None

RSSOutside news (9)

Date Title Rating
2007-05-10 Water regulator feels the wrath of MPs None
2007-03-01 Virgin Media and Sky spat affects thousands None
2007-02-21 Current accounts and credit cards in the headlines… None
2007-02-17 Unhappy with your broadband supplier? Now it’s easier to change… None
2007-02-08 British Gas to reduce prices (but not yet) None
2007-02-08 Mind how you pack… None
2007-02-01 Are you being served? None
2007-01-30 HBOS sends out 75,000 bank statements (to the same customer) None
2007-01-23 Competition Commission interim report into grocers splits opinion None

RSSRecession (0)

Date Title Rating

RSSutellus news (6)

Date Title Rating
2008-09-04 Customer service in a recession: Tasting Indifference 2.3
2008-09-01 Customer service in a recession 1
2008-02-11 utellus relaunches 5
2007-07-31 utellus launches simple customer service tool for SMEs 4
2007-07-14 Need a direct line to Vodafone? utellus… None
2007-02-14 More Th>n employee wins January award None

Total

29 posts

15 raters